Our client, a flower retailer, was facing a major challenge in managing their orders. They received orders from various sources, and they needed to hold some of the orders and ship them on a specific date, so the item reaches the customer on the scheduled delivery date. Additionally, their customers wanted to provide gift messages when placing the order, which made the process even more complex. It was a time-consuming process for the client to manage the orders manually.

To resolve this issue, we provided our customer with a customized solution in Aroopa Apps that allowed the delivery date and gift message to flow down to the system, and the system organized the order, allowing our client to process and ship the order at the right time. Our solution, Aroopa OMS, helped the customer automate the whole process, making it more efficient and cost-effective.

Aroopa OMS is a cloud-based order management system that allows businesses to manage their orders, inventory, and shipping processes from a single platform. With Aroopa OMS, our client was able to automate their entire order management process, from order receipt to shipment, and everything in between. The system also allowed our client to manage their inventory, ensuring that they always had the right amount of stock to fulfill customer orders.

The Aroopa OMS solution provided our client with the following benefits:

1. Efficient Order Processing: The automated order processing feature of Aroopa OMS helped our client save time and increase productivity. Orders were automatically organized, and the system enabled our client to process them quickly, reducing the time between order placement and order fulfillment.
2. Customized Gift Message: The system allowed customers to provide a gift message when placing their order, which was automatically included in the order details. This made it easier for our client to personalize each order, which is important in the flower retail industry.
3. Order Scheduling: With Aroopa OMS, our client could hold the order and ship it on a specific date, ensuring that the item reached the customer on the scheduled delivery date. This feature helped our client to manage their orders more efficiently and provided better customer service.
4. Inventory Management: Aroopa OMS helped our client to manage their inventory more efficiently, ensuring that they always had the right amount of stock to fulfill customer orders. This helped to reduce the cost of overstocking and understocking.

Conclusion:

In conclusion, Aroopa OMS helped our client automate their order management process, making it more efficient and cost-effective. With Aroopa OMS, our client was able to process orders quickly, manage inventory efficiently, and provide better customer service. If you’re a business owner struggling to manage your orders, inventory, and shipping processes, Aroopa OMS could be the solution you need to streamline your operations and improve your bottom line.