Effective Date: June 25, 2025 06:30 PM

Welcome to Aroopa ("Aroopa", "we", "us", or "our"). By accessing or using our website, products, or services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

1.1 These Terms constitute a legally binding agreement between you and Aroopa. By accessing, browsing, or using our Services, you agree to be bound by these Terms and any additional terms applicable to specific services.

1.2 We reserve the right to amend these Terms at any time. Updates will be posted to this page with a new effective date. Continued use of our services or website after updates constitutes acceptance of the revised Terms.

2. Eligibility and Account Responsibility

2.1 You must be at least 18 years old or the age of majority in your jurisdiction to use our Services.

2.2 You agree to provide accurate, complete, and current information when creating an account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3. Use of Services

3.1 You may use our Services solely for lawful and authorized purposes. You agree not to:

• Violate any applicable laws or regulations
• Infringe the intellectual property or proprietary rights of others
• Transmit malicious software or engage in hacking
• Impersonate any person or entity
• Interfere with the operation or security of the Services

3.2 Aroopa reserves the right to suspend or terminate your access to the Services at any time for violation of these Terms.

4. Intellectual Property Rights

4.1 All content, trademarks, logos, service marks, software, and other intellectual property on the Services are owned by or licensed to Aroopa and are protected under applicable intellectual property laws.

4.2 You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from the Services without prior written consent from Aroopa.

5. User-Generated Content

5.1 If you submit content through our Services, you retain ownership but grant Aroopa a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, publish, distribute, and display such content.

5.2 You represent that you have the legal right to submit such content and that it does not violate any third-party rights.

6. Acceptable Use Policy

You shall not:

• Use the site to engage in illegal, harmful, abusive, or fraudulent behavior;
• Circumvent security or authentication features;
• Interfere with, disrupt, or overload our systems;
• Upload malware, viruses, or malicious code;
• Misuse any third-party intellectual property.
• We reserve the right to restrict or terminate access for violations.

7. User Content and Submissions

Where permitted, users may upload or submit content (e.g., inquiries, testimonials, reviews). You represent and warrant that:

• You own or have necessary rights to the content;
• It is not defamatory, obscene, or infringing;
• You grant Aroopa a royalty-free, non-exclusive, perpetual license to use, modify, and display such content.

Aroopa reserves the right to moderate or remove content in its sole discretion.

8. Clients/Vendors Responsibilities

Clients/Vendors are responsible for:

• Maintaining the security of their environment and data;
• Ensuring proper onboarding of consultants and compliance with local laws;
• Backups, unless otherwise contracted;
• Making timely payments under agreed terms.

9. Consultant Engagement and Conduct

Consultants placed with clients operate under client supervision. The client shall:

• Direct day-to-day work;
• Provide infrastructure and access;
• Handle compliance, unless otherwise agreed.

Aroopa retains the right to replace consultants if performance concerns arise, subject to notice and review.

10. Confidentiality

Each party agrees to protect all non-public, proprietary, or confidential information disclosed during engagement. This obligation:

• Survives for 2 years post-termination;
• Excludes information publicly known or independently developed;
• Requires written consent for disclosure or use beyond the scope of engagement.

11. Privacy

11.1 Our collection and use of personal data are governed by our Privacy Policy, which is incorporated by reference into these Terms.

11.2 By using our Services, you consent to the processing of your information as described in the Privacy Policy.

11.3 Protecting your data and privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information. By visiting our website, you consent to our Privacy Policy.

12. Third-Party Services and Integrations

Aroopa may integrate with or reference third-party APIs, platforms, or services. These are governed by separate terms and Aroopa:

• Does not endorse or guarantee them;
• Is not liable for their performance or security;
• Is not responsible for any user data processed by such third parties.

13. Disclaimers and Limitation of Liability

13.1 The Services are provided "as is" and "as available" without warranties of any kind. Aroopa disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

13.2 To the maximum extent permitted by law, Aroopa shall not be liable for any indirect, incidental, punitive, or consequential damages, or any loss of profits or data, arising out of or in connection with your use of the Services.

13.3 Aroopa's total liability for any claims shall not exceed the amount you paid (if any) to Aroopa in the 3 months prior to the event giving rise to the claim.

13.4 The website, mobile applications, products, and services provided by Aroopa and/or its affiliates are provided on an "as is," "as available," and "with all faults" basis.

13.5 To the fullest extent permitted by applicable law, Aroopa expressly disclaims all representations, warranties, conditions, and guarantees of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose;
• Non-infringement of intellectual property or proprietary rights;
• Accuracy, reliability, completeness, or timeliness of content, data, or materials;
• Security, availability, or performance of the services;
• Compatibility with user devices, systems, software, or hardware;
• Uninterrupted, timely, or error-free operation of the website or services.

13.6 You acknowledge that:

• The use of Aroopa’s services is at your sole risk;
• Aroopa does not warrant that the services will meet your specific requirements or expectations;
• No oral or written advice, guidance, or information obtained from Aroopa, its support team, or third parties shall create any warranty not expressly stated herein;
• Aroopa may modify, suspend, or discontinue all or part of the services at any time, without notice or liability.

13.7 Aroopa does not guarantee that the website or services will be free from viruses, malware, or harmful components, and assumes no responsibility for any damage to your computer system, data loss, or other harm resulting from such threats.

13.8 If you are dissatisfied with any portion of the services, your sole and exclusive remedy is to discontinue using them.

14. Indemnification

You agree to indemnify, defend, and hold harmless Aroopa, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of:

• Your use of the services;
• Violation of these Terms;
• Infringement of third-party rights;
• Misuse of proprietary content or systems.

15. Termination

Aroopa reserves the right to terminate or suspend your access to the Services at any time without prior notice, for conduct that we believe violates these Terms or is harmful to other users or Aroopa.

16. Force Majeure

We are not responsible for delays or failures due to causes beyond our control, including:

• Natural disasters, strikes, or civil disturbances;
• Cyberattacks, outages, or utility failures;
• Governmental actions or regulatory changes.

17. Website Accessibility & Frivolous Claims

Aroopa is committed to ensuring digital accessibility for individuals with disabilities. We are continually working to improve the user experience and strive to conform to internationally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, wherever feasible.

We recognize, however, that accessibility needs vary across users and technologies. To ensure full accessibility, users and accessors of our websites and applications are required to use ADA-compliant third-party tools, plugins, or APIs—such as screen readers, keyboard navigation tools, or text-to-speech software—based on their specific accessibility needs.

If you experience difficulty accessing any part of our services or need additional assistance, please contact our support team at compliance@aroopatech.com. Your feedback is essential to improving our accessibility efforts.

We reserve the right to restrict access for users who file frivolous accessibility lawsuits without prior notice.

18. Governing Law and Jurisdiction

• For U.S.-based clients: governed by the laws of New Jersey, and disputes resolved in NJ state/federal courts.
• For Indian operations: governed by the laws of India, and disputes resolved exclusively in courts of Chennai, Tamil Nadu.
• You waive the right to participate in any class action or representative proceeding.

19. Severability and Waiver

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. No waiver of rights under these Terms shall be deemed a waiver of any other right or provision.

20. Entire Agreement

These Terms, along with any applicable proposals, SOWs, and Privacy Policies, constitute the entire agreement between you and Aroopa and supersede all prior agreements, whether written or oral.

21. Grievance Redressal Mechanism

If you have any complaints, concerns, or grievances regarding the Services, please contact: compliance@aroopatech.com

Contact Us

USA Headquarters

Aroopa Inc

116 Village Blvd., Suite 200, Princeton, NJ 08540

Email: compliance@aroopatech.com | Phone: +1-732-582-0699

India Office

Aroopa Technologies Pvt Ltd

No.2, Padmavathi Nagar, Agraharam Road, Korattur, Chennai – 600076

Email: compliance@aroopatech.com | Phone: +91 6374325714